Ice Cream Site Manufacturing Excellence Manager
About The Position
Life tastes better with ice cream. With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. The site Manufacturing Excellence Manager reports to the Factory Director and is a member of the plant leadership team. They will coordinate and drive continuous improvement activities utilizing ICMS (Ice Cream Manufacturing Systems) for loss eradication within manufacturing inbound and outbound supply chain context. They are responsible for developing a ICMS Master Plan from the site manufacturing strategy and will be the owner to lead the production waste and cost reduction programs. They will provide skills development and coaching for all employees across all levels and will implement digital tools to enable improvement.
Requirements
- 4 years University degree required, preferred with Engineering focus.
- 5+ years’ leadership experience in general business & manufacturing expertise.
- TPM/Six Sigma/LEAN experience required and proven successful implementation of such programs.
- Food &/or CPG manufacturing experience highly preferred.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compare rate, ration, and percent and to draw and interpret bar graphs.
- Ability to apply commonsense understanding to carry out detailed but involved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
Nice To Haves
- Engineering focus preferred for degree.
- Food &/or CPG manufacturing experience highly preferred.
Responsibilities
- Coach sites on World Class Manufacturing (ICMS) journey and coordinate validation through maturity assessments.
- Support the development and implementation of Site Master Plans, with focus on quality data, SMED, Center-lining and Kaizen workshops.
- Challenges norms, establishes standards and celebrates success.
- Responsible for the implementation, management, and successful operation of the Ice Cream Manufacturing Systems (ICMS) Continuous Improvement Methodology process in the factory.
- Ensure site ICMS master plan and actions are aligned with the category manufacturing strategy.
- Coach and mentor all pillar leads in the successful implementation of the ICMS methodology on-site.
- Drive kaizens and improvements across all areas of the factory, including Safety, Quality, Service, Operations, Cost, Waste, and Logistics.
- Lead all Waste Reduction initiatives on site.
- Organize performance results and improvement initiative reporting structure for external to site review.
- Coordinate the development of the ICMS preparation phase plan, tracks progress against the plan and leads issue resolution (gap analysis and adjustments to plan.).
- Implements appropriate reviews (monthly, quarterly) to evaluate both pillars and departments progress in their UMS plans.
- Serves as a resource and coach for questions and practices regarding in UMS process.
- Coordinates data collection and analysis for manufacturing performance.
- Coordinates activities with internal regionally deployed ManEX (Manufacturing Excellence) Managers and Director.
- Participates in RVS (Regional Virtual Sites) or GVS (Global Virtual Sites) teams, seeks out best practices, ensures lessons learned and key agreed upon items are horizontally expanded into the factory.
- Coordinates with Engineering to ensure appropriate EEM (Early Equipment Management) and UMS methodology is being incorporated into all new projects and new equipment/products and ensures this is part of the Site Acceptance Test.
- Provide MP (Maintenance Prevention) records and UMS site standards to Engineering Project Manager.
- Work with site LT to design and develop site masterplan and capabilities for the future fit needs.
Benefits
- Market-competitive pay and performance related rewards
- Flexible ways of working
- Support for health, wellbeing and life outside of work
- Time off to rest and recharge
- Ongoing learning and development opportunities
- Medical, dental and (where applicable) vision coverage
- Health and wellbeing support, including employee assistance programs and wellness initiatives
- Health-related savings and spending accounts
- Retirement savings programs with a competitive matching plan
- Additional employee perks (e.g., corporate discounts, commuter or learning support)
- Bonus eligible
- LTI eligible
- Health insurance (including prescription drug, dental, and vision coverage)
- Retirement savings benefits
- Life insurance and disability benefits
- Parental leave
- Sick leave
- Paid vacation and holidays
- Access to numerous voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
