Ice Cream Class Instructor
About The Position
Sundae is looking for an Ice Cream Class Instructor for its new flagship location in Downtown Denver. This role is responsible for leading engaging and interactive ice cream classes, teaching fundamental and advanced ice cream techniques, and representing the Sundae brand. The instructor will prepare and organize the classroom, coordinate with the production department, check in guests, accommodate guest needs, handle tools and equipment safely, maintain expert knowledge of the brand, uphold cleanliness standards, manage inventory, and adhere to company policies. The position reports directly to the Pastry Chef and participates in staff meetings. This is a dynamic role in a fun workplace environment.
Requirements
- Teaching or instructional experience or equivalent required
- Must be 18 or older
- Ability to communicate with clients confidently and professionally
- Must be comfortable engaging with and communicating with a wide range of ages from 6 to 99.
Nice To Haves
- Baking and pastry experience preferred
Responsibilities
- Autonomously execute and effectively manage all classroom operations, leading engaging and interactive classes of up to 8 guests
- Professionally teach and demonstrate fundamental and advanced ice cream techniques, following provided class outline & materials, adapting when unexpected circumstances arise
- Represent the Sundae brand and culture by creating memorable educational experiences that inspire repeat visits and customer loyalty
- Prepare and organize classroom; coordinate with the production department to ensure all products are available
- Accurately check in guests for each class, ensuring all required items are complete prior to entering the classroom
- Accommodate guest needs, varying age groups, and learning styles gracefully and with patience, ensuring that each guest has an exceptional experience
- Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient environment
- Maintain expert level knowledge of the Sundae brand by staying current on products, actively engaging in available training, and independently seeking out additional resources
- Uphold exceptional cleanliness, organization, and appearance throughout the classroom facility to meet or exceed food safety requirements as established by local and state health departments and industry best practices
- Accurately maintain inventory levels, minimize waste, and control classroom supply expense
- Adhere to all Sundae policies and standard operating procedures (SOPs)
- Report directly to the Pastry Chef & participate in and contribute to regular staff meetings
Benefits
- Sick Pay Accrual, with rollover opportunity
- Free shift treats
- Employee discounts on product and merchandise
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
