IBX Logistics III

Equinix•El Segundo, CA

About The Position

The IBX Logistics III supports the team with coordinating customer deliveries and addressing shipping and receiving issues at a data center. The role applies acquired job skills and company policies to semi-routine tasks, typically following established procedures while recognizing when occasional deviations or additional guidance are needed. It maintains shipment records, coordinates delivery and receipt, manages inventory and stored equipment, and assists with customer equipment movement and packing.

Requirements

  • Typically requires a high school diploma.
  • Typically requires 1–2 years of equivalent work experience.

Nice To Haves

  • Regional hazardous materials certification preferred.

Responsibilities

  • Coordinate large customer deliveries and help resolve shipping or receiving issues; keep records and logs of materials.
  • Apply job skills and company policies and procedures to complete assigned semi-routine tasks, following established procedures and seeking instructions for new assignments.
  • Coordinate efficient delivery of goods to their destinations and obtain receipt sign-off; notify recipients when ordered goods have been delivered.
  • Maintain records of materials received and shipped.
  • Receive goods delivered to the data center, either directly or after security acceptance.
  • Enter details for inbound and outbound shipments and ensure order requirements are fulfilled.
  • Use Shipment Spotlight and the shipment dashboard to track customer inbound and outbound shipments.
  • Inspect received goods and reject unsatisfactory items when necessary.
  • Communicate proactively with internal and external customers to support on-time deliveries and assist with difficult shipping and receiving issues.
  • Maintain minimum and maximum stock levels for project and operations teams, and inform recipients about quantity shortfalls and backorder times.
  • Follow established hazardous-material procedures and applicable regional protocols, seeking supervision for new assignments.
  • Track stored or abandoned equipment and use aging-shipment processes and tools for shipments over 5, 14, 30, and 90 days.
  • Assist with delivering and removing customer equipment from cages using established procedures.
  • When requested through a Smart Hand request, help pack customer equipment for shipment from the data center.

Benefits

  • Employee Assistance Program
  • Health insurance
  • Life insurance
  • Disability insurance
  • Voluntary insurance plans
  • Retirement plan with potential contributions from Equinix
  • Accrued paid time off
  • Paid holidays
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