IBM Verify Engineer

Manulife•Waterloo, ON
•$90,160 - $167,440•Hybrid

About The Position

The IBM Verify Engineer joins Manulife’s Customer Identity & Access Management (CIAM) team to support digital security initiatives and help scale hybrid identity solutions across on-premises and Azure cloud environments. The role focuses on delivering secure authentication and access for customers and strengthening the CIAM platform in a high-impact, specialized engineering area. The engineer designs, develops, and supports CIAM solutions using IBM Verify (formerly ISAM), implements authentication, federation, and access-management capabilities, and deploys and optimizes identity solutions in Microsoft Azure. The role also troubleshoots incidents, improves platform performance, and collaborates with platform engineers and security teams to support compliance and scalability.

Requirements

  • 5–7 years of experience in IAM/CIAM or security engineering roles.
  • Quantified hands-on experience with IBM Verify (formerly ISAM) in hybrid deployments.
  • Experience supporting identity solutions in Azure cloud environments.

Nice To Haves

  • Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).
  • Experience with large-scale CIAM platforms.
  • Knowledge of multi-factor authentication (MFA) solutions.
  • Understanding of hybrid identity architecture patterns.
  • Experience in financial services or regulated environments.
  • Exposure to non-containerized deployment models.

Responsibilities

  • Design, develop, and support CIAM solutions using IBM Verify (formerly ISAM) in hybrid on-premises and cloud environments.
  • Implement and maintain authentication, federation, and access-management capabilities.
  • Deploy and optimize identity solutions in Microsoft Azure cloud.
  • Troubleshoot and resolve incidents and enhance CIAM platform performance.
  • Collaborate with platform engineers and security teams to ensure compliance and scalability.

Benefits

  • Eligible employees may receive health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
  • Adoption/surrogacy and wellness benefits, and employee/family assistance plans.
  • Retirement savings plans, including pension/401(k) savings plans, and a global share ownership plan with employer matching contributions.
  • Financial education and counseling resources.
  • U.S. paid time off includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time per year, or more where required by law.
  • Statutory leaves of absence.
  • Incentive programs and incentive compensation tied to business and individual performance.
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