I.T. Intern

Credit Union West•Glendale, AZ

5d•$15•Onsite

About The Position

Come build your future at our award-winning company with this exciting 3-month paid internship! Gain hands-on experience, work alongside industry professionals, and develop real-world skills in a dynamic and innovative environment while making a positive impact in our community. This is your chance to kickstart your career and make a meaningful impact. Don’t miss out—apply today! Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 13th year in a row (2013-2025)! This prestigious award announced by Best Companies is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. Internship Dates: 7/1/26 - 9/30/26 20 hours per week for 3 months Must be 18+ years old $15.15 per hour POSITION SUMMARY We are seeking a motivated and enthusiastic intern to join our Information Technology team. This internship offers a valuable opportunity to develop IT skills, gain real-world experience, and contribute to the secure and efficient operation of technology at a growing credit union. The intern will assist with tasks such as imaging, asset tracking, documentation, and general IT support while learning in a dynamic, team-based environment.

Requirements

High school business program, high school graduate or equivalent.
3.0 GPA or higher in major field of study such as Project Management, Information Technology, Computer Science, Operations Management, Organizational Behavior, Information Systems, or Management Information Systems.
Must be 18+ years old
Live the mission, vision, and core values of the credit union.
Able to communicate effectively and tactfully with employees and members both orally and in writing.
Exceptional leadership skills: ability to motivate, influence, and engage direct and indirect reports and peers with a significant level of diplomacy and trust.
Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
Energetic, forward-thinking, and creative in business solutions with high ethical standards and trustworthiness.
Act as a change agent who can collaborate with diverse interests and adapt to internal, market or regulatory-driven changes.
Proven, high-level experience of decision-making within the discipline and authority of the role.
Use of advanced logic to make highly complex judgments with a material impact at the organizational level.
Work as a team member and possess positive influencing skills to bring others to new thinking and mindset.
Present a professional, courteous image when interacting with members, co-workers, the Board of Directors, management, business partners, and the community to build strong collaborative business relationships.
Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
Thorough knowledge and understanding of organization’s Employee Handbook and policies.
Must comply with the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

Nice To Haves

Previous business or clerical experience preferred.

Responsibilities

Assist with tracking and organizing IT assets including laptops, desktops, and peripherals. This includes updating inventory records, labelling equipment, and participating in regular audits to ensure data accuracy and compliance with internal processes.
Help prepare devices for new hires or replacement needs by imaging machines, installing necessary software, and performing initial system configurations. Interns will gain hands-on experience with deployment tools and learn the best practices for device readiness.
Support the IT team in maintaining and troubleshooting basic hardware issues such as faulty peripherals, slow machines, or connectivity problems. This hands-on role will provide exposure to diagnosing problems and learning how to provide first-level resolutions.
Participate in team meetings, shadow experienced IT staff, and contribute to ongoing projects to understand how IT supports a larger organization. Interns will gain insight into areas like networking, cybersecurity, and IT service management while developing real-world professional skills.
Perform other duties as assigned.