I.T. Specialist

Yusa Corporation • Washington Court House, OH

2d

About The Position

The I.T. Specialist will be responsible for maintaining the functionality of all Desktop/Laptop related activities, the Line Side Labeling system, and Help Desk activities (Tier I, II, III). This role involves providing support for various operating systems, applications, hardware, and emerging specialty systems. The specialist will also conduct new hire orientation training and continuing education for associates accessing the computer network.

Requirements

• Associate's Degree or equivalent years in work experience
• 2 plus years of experience
• Windows 10/11
• Office M365
• General Troubleshooting
• Wi-Fi
• General TCP/IP and network functionality
• Accountability
• Accuracy
• Applied Learning
• Detail Oriented
• Ethical
• Organized
• Reliability
• Responsible
• Technical Aptitude
• Decision Making
• Problem Solving
• Conceptual Thinking
• Judgment

Nice To Haves

• C# experience

Responsibilities

• Support all desktop operating systems and applications including but not limited to Windows 10/11, Office M365, Line Side Labeling System, etc.
• Configure/Install all new computers (desktop and laptop)
• Support Associates through Helpdesk activities (Tier I, II, III).
• Support video conference activities.
• Support all Desktop/Laptop, scale, thermal printer, and handheld scanner hardware issues.
• Maintain accurate records of all hardware and software license agreements.
• Conduct new hire orientation training for all new/promoted associates that will be accessing the computer network for the first time and continuing education for all associates.
• Support emerging specialty systems (Novar eclectic monitoring, MTS test works, CNC, wastewater treatment monitoring, etc.)
• Support Line Side Labeling system through upgrades, troubleshooting, and pro-active upgrades.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree