I.T. Help Desk Specialist I
Bank Five Nine•Oconomowoc, WI
•Onsite
About The Position
At Bank Five Nine, we're dedicated to making lives better - for our customers, our communities, and our employees. We're looking for a motivated and customer-focused IT Help Desk Specialist I to join our team and provide top-notch technical support.
Requirements
- Associate's degree or ongoing college-level coursework in a computer-related field.
- Proficiency in Microsoft Office software.
- Previous help desk troubleshooting experience.
- The ability to work on-site at our headquarters in Oconomowoc, Wisconsin, Monday through Friday, 8:00 am to 5:00 pm.
Nice To Haves
- Experience working in a help desk capacity, preferably in the banking industry.
Responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and phone equipment.
- Identify and escalate situations requiring urgent attention.
- Maintain daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Perform routine computer maintenance and clean-up tasks.
- Run diagnostic programs to resolve technical problems.
Benefits
- We believe in creating a positive work environment where employees can grow and succeed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
