Hybrid Field Interviewer

Vital Research • Buffalo, NY

4d • Hybrid

About The Position

Vital Research is seeking independent contractors to collect confidential survey data for a statewide social research project conducted in partnership with the State of New York. The project focuses on the quality of life and satisfaction of individuals receiving state-supported services. Survey findings will help inform service delivery, including access to essential services, communication with providers and case managers, choice and quality of services, medical transportation, personal safety, and community inclusion and empowerment.

Field Interviewers contact pre-identified participants and conduct surveys by video or in person, according to participant preference. Contractors use company-provided tablets, software, and established project protocols to record responses accurately and confidentially. The role offers schedule flexibility and autonomy, while requiring contractors to meet project deadlines and complete at least five surveys per week on average.

The contract is scheduled to run from January 12, 2027, through May 30, 2027, or until all interviews are completed. Required training takes place before participant interviews begin. Compensation is per completed survey: $90 for a video interview and $100 or more for an in-person interview, depending on travel distance. Training payments are also available upon completion of specified training and assessment requirements.

Requirements

• Be fully vaccinated against COVID-19 and influenza within one year and remain current throughout the project.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video and in person.
• Be organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team about project-related questions or updates.
• Use the provided translation service when needed.
• Manage an independent schedule and complete assignments within established project expectations.

What This Job Offers

• Education Level: No Education Listed