Hybrid Field Interviewer

Vital Research • City of Albany, NY

4d • Hybrid

About The Position

Vital Research is seeking independent contractors for a statewide project in partnership with the State of New York. The project collects confidential survey data about the quality of life and satisfaction of people receiving state-supported services, with findings intended to inform and improve service delivery. Surveys address access to essential services, communication with providers and case managers, choice and quality of services, medical transportation, personal safety, and community inclusion and empowerment.

Field Interviewers contact pre-identified participants and conduct surveys by video or in person according to participant preference. Contractors use a company-provided tablet and software, follow project protocols and deadlines, and manage their own schedules. The contract runs from January 12, 2027, through May 30, 2027, or until all interviews are completed. Contractors are expected to complete at least five surveys per week.

Compensation is per completed survey: $90 for a video interview and $100 or more for an in-person interview, depending on travel distance. Training payments are also provided: $50 for completing pre-training modules, $300 for completing mandatory virtual training on January 12–14, 2027, and $50 for completing required post-training knowledge and skills assessments, for eligible contractors.

Requirements

• Be fully vaccinated against COVID-19 and influenza within one year and remain current throughout the project.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video and in person.
• Be highly organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team regarding project-related questions or updates.
• Use the provided translation service when needed.
• Manage scheduling and complete assignments within established project expectations.

What This Job Offers

• Education Level: No Education Listed