Hybrid Field Interviewer

Vital Research • Albany, NY

3d • Hybrid

About The Position

Vital Research is seeking independent contractors for a statewide project, in partnership with the State of New York, to collect confidential survey data from individuals receiving state-supported services. The project aims to understand participants’ quality of life and satisfaction and inform service delivery, including access to essential services, communication with providers and case managers, choice and quality of services, medical transportation, personal safety, and community inclusion and empowerment.

Field Interviewers contact pre-identified participants and conduct surveys by video or in person, according to participant preference. Contractors use a company-provided tablet and software, follow established project protocols and deadlines, accurately record responses, and maintain confidentiality. Contractors manage their own schedules and are expected to complete at least five surveys per week. Required training takes place before participant interviews begin.

The contract term is January 12, 2027, through May 30, 2027, or until all interviews are completed. Compensation is per completed survey: $90 for a video interview and $100 or more for an in-person interview, depending on travel distance. Training payments include $50 for completing pre-training modules, $300 for mandatory virtual training on January 12–14, 2027, and $50 for completing required post-training assessments, for eligible contractors. The stated $45–$50 per hour range is based on approximately $90–$100 per interview.

Requirements

• Be fully vaccinated against COVID-19 and influenza within one year and remain current throughout the project.
• Have reliable transportation and access to a personal vehicle for in-person interviews.
• Be comfortable conducting interviews by video and in person.
• Be comfortable using tablets, mobile applications, and digital tools.
• Be highly organized and detail-oriented.
• Communicate clearly and build trust and rapport with others.
• Work independently and manage time effectively.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team about project-related questions or updates.
• Use the provided translation service when needed.
• Manage their own schedule and complete assignments within established project expectations.

What This Job Offers

• Education Level: No Education Listed