Hybrid Field Interviewer

Vital Research • Buffalo, NY

3d • Hybrid

About The Position

Vital Research is seeking independent contractors for a statewide project with the State of New York to understand the quality of life and satisfaction of individuals receiving state-supported services. Field Interviewers will collect confidential survey data to help inform and improve service delivery, including access to essential services, communication with providers and case managers, choice and quality of services, medical transportation, personal safety, and community inclusion and empowerment.

Contractors contact pre-identified participants and conduct surveys by video or in person, according to participant preference. They use company-provided tablets, software, and established project protocols; manage their own schedules; and complete assignments within project expectations and deadlines. The expected commitment is at least five completed surveys per week, approximately one per day. The contract runs from January 12, 2027, through May 30, 2027, or until all interviews are completed. Required training takes place before participant interviews begin.

Requirements

• Be fully vaccinated against COVID-19 and influenza within one year and remain current throughout the project.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video and in person.
• Be organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team about project-related questions or updates.
• Use the provided translation service when needed.
• Manage an independent schedule and complete assignments within established project expectations.

Benefits

• Flexible schedule and autonomy over when and how assigned interviews are completed, subject to project protocols and deadlines.
• $50 upon completion of pre-training modules.
• $300 upon completion of mandatory virtual training on January 12–14, 2027.
• $50 upon completion of required post-training knowledge and skills assessments, for eligible contractors.

What This Job Offers

• Education Level: No Education Listed