HW Asset Management Specialist

AAC • Washington, DC

5h

About The Position

Supports the receiving, managing, and tracking of IT hardware and software assets. Maintains an up-to-date system or database of detailed hardware information and assignees as defined by the IT asset policy. Manages unassigned equipment, consumables, and accessory inventories. Adhere to Federal and agency policies and procedures to dispose of assets that have become excess property or non-functional, including degaussing. Participate in the yearly asset audit.

Requirements

• Experience with IT hardware and software asset management.
• Proficiency in maintaining asset databases or systems.
• Knowledge of IT asset disposal policies and procedures.
• Experience with ServiceNow or similar IT Service Management (ITSM) tools.
• Ability to conduct physical audits of IT assets.
• Familiarity with degaussing procedures for data sanitization.

Nice To Haves

• Experience with Federal and agency IT asset policies.
• Understanding of IT asset lifecycle management.

Responsibilities

• Ensures end user IT assets are appropriately tracked and managed in accordance with the asset management policies.
• Coordinates with the technical support teams for verification, repair, recovery, and disposal.
• Ensures accurate asset data within ServiceNow, making sure all fields are populated and accurate.
• Updates and maintains information in the asset database in a timely manner
• Conducts physical audits of IT assets and inventories.
• Coordinates disposal pickups and completion of associated processes and records.
• Monitors day to day ServiceNow queues and tickets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed