HVAC Technician 1
About The Position
The HVAC Technician 1 provides professional customer service while delivering, installing, and servicing portable HVAC rental equipment. The role demonstrates the safe use, operation, troubleshooting, and repair of company equipment, and trains authorized operators or customers in safe equipment use. The technician works primarily in the shop to keep it organized, clean, and safe; checks in, cleans, tests, and prepares returned equipment for rental; and supports other technicians on large jobs. The role also involves completing delivery, pickup, and service paperwork, tracking equipment and serial numbers, and responding to emergency service calls on a rotating schedule, including evenings and weekends.
Requirements
- 1–2 years of experience in a service-related role interacting with customers.
- Basic math skills.
- Mechanical aptitude.
- Valid driver's license and a clean driving record free from points.
- Must be at least 21 years old.
- Ability to work some after-hours and weekend hours during peak times.
Responsibilities
- Communicate professionally with customers, managers, and sales engineers to schedule deliveries, pickups, and service calls.
- Deliver and install rented HVAC equipment and train authorized operators or customers in safe equipment use.
- Direct customers to sign appropriate paperwork and track equipment serial numbers.
- Troubleshoot the operation, function, specifications, capabilities, and controls of rental equipment.
- Operate company vehicles safely and follow company safety policies.
- Clean and test returned equipment to ensure its operation and appearance meet standards.
- Complete paperwork for deliveries, pickups, and service calls.
- Install flexible gas hose for propane and natural gas applications.
- Use proper and safe procedures to check gas connections.
- Work with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment.
- Respond to emergency service calls on a rotating on-call schedule, including weekends and evenings.
- Keep the shop organized, clean, and safe; learn to check in, clean, and prepare equipment for rental and support other technicians on large jobs.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) match
- Paid volunteer time
- Short-term and long-term disability insurance
- Accident, life, and travel insurance
- Flexible spending
- Tuition reimbursement options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12–25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half-day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
