HVAC Service Technician
About The Position
Len The Plumber Heating & Air is hiring experienced Residential HVAC Service Technicians for its teams in Horsham, Pennsylvania; Cherry Hill, New Jersey; and Boothwyn, Pennsylvania. The role involves diagnosing, servicing, and repairing residential heating and cooling systems, inspecting equipment, and communicating findings and repair options to homeowners while providing professional customer service. Technicians coordinate with Dispatch, their manager, Parts, and Installation teams; complete service documentation, invoices, and reports; and maintain a clean, organized, properly stocked company vehicle. They follow safety procedures and industry best practices, participate in ongoing technical and professional training, and obtain and maintain certifications required for assigned work. The schedule is weekdays with rotating weekend and evening coverage. Compensation is $25–$40 per hour based on experience and qualifications, plus performance-based incentives.
Requirements
- At least two years of residential HVAC service and/or installation experience.
- Strong knowledge of residential heating and cooling systems.
- Ability to independently troubleshoot and diagnose HVAC equipment.
- Ability to clearly explain technical issues and available solutions to homeowners.
- Strong customer service and communication skills.
- Ability to perform thorough inspections and make appropriate recommendations based on findings.
- Ability to accurately complete service documentation and follow reporting standards.
- Commitment to safety procedures and established processes.
- Valid driver’s license and a driving record that meets company requirements.
- High school diploma or equivalent.
- Ability to work in residential homes and exterior customer environments, varying weather and environmental conditions, lift and carry approximately 50 pounds, and perform the essential physical duties of the role with or without reasonable accommodation.
Nice To Haves
- Experience with ServiceTitan.
- Additional plumbing or electrical trade experience.
Responsibilities
- Diagnose, troubleshoot, service, and repair residential heating and cooling systems.
- Perform thorough HVAC inspections and communicate findings, repair options, and recommendations to homeowners.
- Provide an exceptional customer experience while resolving technical issues efficiently and professionally.
- Maintain regular communication with Dispatch, the manager, Parts, and Installation teams.
- Complete service documentation, invoices, and required reporting accurately and on time.
- Maintain an organized, clean, and properly stocked company vehicle.
- Follow company safety procedures and industry best practices.
- Participate in ongoing technical and professional training.
- Obtain and maintain certifications required for assigned work.
- Participate in rotating weekend and evening coverage.
- Maintain a clean and professional appearance.
- Perform other duties as assigned.
Benefits
- Performance-based incentives
- Ongoing technical and professional training
- Opportunities to continue developing your career
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
