HVAC Service Technician

Lane Valente Industries•Ramsey, NJ

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its field technicians service major U.S. corporations and are supported by managers in the company’s offices. The company emphasizes productivity, integrity, and learning. The HVAC Service Technician performs service work and site maintenance for national accounts. The role involves diagnosing, repairing, installing, and maintaining HVAC systems and equipment at customer locations; providing technical support and direct customer service; and documenting work, materials, labor, and costs. The position requires regular travel, including occasional overnight travel, and flexibility to work overtime and weekends as needed.

Requirements

  • Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Ability to read and interpret product specifications.
  • Flexibility to work overtime and weekends as necessary.
  • Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

  • Service products and equipment on assigned projects and ensure customer satisfaction.
  • Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Identify, analyze, diagnose, and repair systems and products at customer locations.
  • Perform preventive maintenance, site surveys, replacements, and modifications as needed or requested by customers.
  • Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
  • Inspect vehicles, including checking their condition and cleanliness.
  • Maintain vehicle service records, schedule service, and complete repairs and maintenance.
  • Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
  • Complete paperwork for each job and maintain files, including records of daily time, progress, and duration.
  • Represent the company as a direct customer contact and provide technical support to customers.
  • Determine which parts to order for repairs and when they are needed.
  • Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
  • Submit required paperwork and reports in a timely manner.
  • Keep current on products, including their installation, operation, maintenance, service, and repair.
  • Read and interpret product specifications.
  • Travel regularly, including overnight travel as needed, and work overtime or weekends as necessary.

Benefits

  • Medical insurance
  • Dental insurance
  • Paid vacations
  • 401(k) retirement plan with company match
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