HVAC - Service Technician

Apex Service Partners•The Dalles, OR

About The Position

Sunset Heating/Cooling, Plumbing, & Electrical is a locally owned and operated company seeking an HVAC Service Technician for a career-focused opportunity. The company describes itself as a small, close-knit team that values honest, high-quality work, customer service, mutual support, and professional growth. Top performers can earn up to $200K. The role includes servicing and maintaining HVAC systems, diagnosing and repairing system faults, documenting completed work in Service Titan, and communicating with customers about issues, solutions, outcomes, and recommended products or services.

Requirements

  • At least 1 year of HVAC service or maintenance experience.
  • Valid driver's license with a satisfactory driving record.
  • Excellent customer service and communication skills.
  • Outstanding work ethic and professionalism, including taking pride in work and appearance.
  • Positive attitude and pride in the craft.
  • Ability and willingness to submit to and pass a pre-employment background check and drug test.
  • Fit with a family-oriented, community-focused environment.

Responsibilities

  • Clean, adjust, and repair HVAC systems, including reheat coils, air handling units, ductwork, vents, and condensation drainage.
  • Troubleshoot HVAC systems and equipment to diagnose issues.
  • Diagnose electrical and mechanical faults in HVAC systems.
  • Identify maintenance risks on equipment.
  • Perform emergency repairs promptly and efficiently.
  • Ensure compliance with appliance standards and the Occupational Health and Safety Act.
  • Track repairs and completed work in Service Titan trade software.
  • Communicate with customers about issues, solutions, and outcomes, and recommend products and services to support optimal system performance.

Benefits

  • Up to 2 weeks of paid vacation.
  • 401(k) retirement plan with company match.
  • Medical, dental, and vision coverage for the employee and eligible family members.
  • Company life insurance.
  • Supplemental life insurance.
  • Supplemental AD&D insurance.
  • Short-term and long-term disability insurance.
  • Critical illness insurance.
  • Flexible Spending Account (FSA).
  • Uniforms provided.
  • Company-issued iPad and iPhone.
  • Tools, equipment, company vehicle, and gas card provided.
  • Employee discounts.
  • Employee referral bonuses.
  • Career growth opportunities.
  • Competitive pay and steady work.
  • Supportive leadership that respects work-life balance.
  • Stable, long-term customer base.
  • Small-team atmosphere where employees' voices matter.
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