HVAC Service Technician

Horizon Services•Wilmington, DE
•$20 - $45

About The Position

Horizon Services is hiring an experienced HVAC Service Technician to provide residential heating and cooling services. The technician will troubleshoot, diagnose, repair, and maintain systems while recommending solutions that improve home comfort, efficiency, and performance. The role emphasizes delivering excellent customer service, educating homeowners about repair and replacement options, and maintaining professional and safe work standards. This is reliable, full-time, year-round employment with multiple shift opportunities and flexible scheduling options, including 4x10 schedules in select locations. Compensation includes base pay up to $45 per hour, performance bonuses and incentives, and a sign-on bonus up to $10,000 for qualified candidates. Top technicians earn more than $100,000 annually. The company offers paid training, technical and professional development, certification support, tuition reimbursement, and advancement opportunities.

Requirements

  • Experience as an HVAC Service Technician.
  • Valid driver's license with a clean driving record.
  • Ability to pass a background check and drug screening.
  • Strong diagnostic and troubleshooting skills.
  • Excellent customer service and communication abilities.
  • Professional appearance and positive attitude.
  • Dependable, motivated, and committed to quality workmanship.

Nice To Haves

  • Relevant HVAC licenses and certifications.
  • EPA certification.

Responsibilities

  • Troubleshoot, diagnose, and repair residential heating and cooling systems.
  • Perform preventative maintenance and system inspections.
  • Recommend solutions that improve comfort, efficiency, and system performance.
  • Educate homeowners on repair and replacement options.
  • Deliver a world-class customer experience on every service call.
  • Maintain professionalism and safety standards at all times.

Benefits

  • Up to $10,000 sign-on bonus for qualified candidates.
  • Performance-based bonus and incentive opportunities.
  • Two weeks of paid time off for all new hires.
  • Over 150 hours of paid training annually.
  • Ongoing technical and professional development.
  • NATE certification support.
  • Tuition reimbursement and scholarship programs.
  • Medical, dental, vision, and life insurance.
  • Flexible Spending Accounts (FSA).
  • Short-Term and Long-Term Disability coverage.
  • Wellness Reimbursement Program.
  • Employee Assistance Program.
  • Paid holidays and paid time off.
  • 401(k) with company matching contributions.
  • Employee discounts.
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