HVAC Service Technician

Creeks Air Conditioning•Jacksonville, FL

About The Position

Creeks Air Conditioning is hiring an experienced HVAC Service Technician in the Jacksonville, Florida area. This is a full-time residential service role combining technical expertise with customer engagement. The technician diagnoses and repairs HVAC systems, evaluates efficiency and safety, maintains equipment, and identifies opportunities for upgrades, replacements, and system improvements. The role emphasizes providing homeowners with clear recommendations and education about comfort, energy efficiency, and system options, while delivering a high-quality customer experience.

Requirements

  • Three or more years of HVAC service experience is strongly preferred.
  • Strong diagnostic and troubleshooting skills and a solid technical foundation.
  • Comfort identifying and presenting upgrade and replacement opportunities.
  • Excellent communication skills and ability to build trust with homeowners.
  • EPA certification required.
  • Proficiency with HVAC diagnostic tools and technology.
  • Valid driver's license and clean driving record.
  • Professional appearance, strong work ethic, and customer-first attitude.
  • Ability to work independently and contribute to a high-performing team.
  • Must pass comprehensive pre-employment screening, including review of criminal and DMV history.

Nice To Haves

  • NATE certification.

Responsibilities

  • Diagnose, troubleshoot, and repair residential air conditioners, furnaces, heat pumps, and ventilation equipment.
  • Evaluate systems to identify efficiency issues, safety concerns, and upgrade or replacement opportunities.
  • Present professional recommendations to homeowners about repairs, upgrades, indoor air quality products, and new systems.
  • Educate customers about system performance, energy efficiency, and comfort solutions.
  • Perform routine maintenance to support reliable and efficient system operation.
  • Install, replace, and upgrade HVAC components as needed.
  • Test electrical circuits and components to verify proper operation.
  • Document work performed, recommendations, and outcomes accurately.
  • Maintain safety, quality, and regulatory standards on every service call.
  • Collaborate with sales and leadership teams to support smooth handoffs and positive customer experiences.
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