HVAC Service Technician

Lane Valente Industries•Andover, MA

19d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. The company’s field technicians service major U.S. corporations and are supported by managers in its offices. The HVAC Service Technician performs service work and site maintenance for national accounts, working at customer locations to diagnose, repair, maintain, install, and modify HVAC systems and products. The role also involves customer support, documentation, vehicle and equipment upkeep, ordering parts, and regular travel, including some overnight travel as needed.

Requirements

Experience or ability to perform HVAC service work and site maintenance for national accounts.
Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Ability to read and interpret product specifications.
Flexibility to work overtime and weekends as necessary.
Willingness to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles for condition and cleanliness.
Maintain vehicle service records, schedule service, and complete repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Complete paperwork for each job, maintain files, and report daily time, progress, and duration.
Represent the company as a direct customer contact and provide technical support to customers.
Determine which parts to order for repairs and when they are needed.
Record parts, materials, labor, subcontractor, and other cost data per assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Keep current on products related to installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Work overtime and weekends as necessary.
Travel regularly, including overnight travel as needed.