HVAC Service Technician

Mattioni Plumbing, Heating & Cooling•Norristown, PA

71d•$65,000 - $150,000

About The Position

Mattioni Plumbing, Heating & Cooling is seeking a Lead Residential HVAC Service Technician to diagnose, repair, and maintain residential heating, cooling, and air quality systems. The technician advises customers on ways to improve home comfort and satisfaction, delivering quality service without cutting corners. The company describes itself as family-owned and operated, with a supportive team, loyal customer base, training, and opportunities for career growth.

Requirements

At least one year of experience as a Lead Residential HVAC Service Technician.
High school diploma or equivalent.
Must be able to pass a drug and background test.
Must have an insurable driver's record.

Nice To Haves

A willingness to learn and grow.

Responsibilities

Deliver clear, professional customer service and help customers make informed decisions about their home comfort systems.
Identify and recommend additional services, including system upgrades, maintenance agreements, and new installations.
Coordinate with Dispatch and the Service Manager to maintain an efficient daily schedule.
Keep the company vehicle clean, organized, and fully stocked.
Complete service records, dispatch notes, invoices, and other paperwork accurately and on time.
Maintain a polished, professional appearance.
Participate in ongoing training and keep current with industry standards.
Acquire and maintain necessary certifications; support is available.

Benefits

Competitive hourly pay and bonus plan based on experience, with overtime and on-call pay.
Company-sponsored healthcare package.
Dental and vision plans.
Paid time off.
Paid maternity and paternity leave.
401(k) retirement plan.
Complimentary Mattioni VIP Membership.
Employee discount.
Company-supplied take-home company truck.
New technology and state-of-the-art tools, parts, and supplies.
Employee referral program.
Company swag.
Company events.
Ongoing training and career advancement.