HVAC Service Technician

Lane Valente Industries•Newark, NJ

19d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. The HVAC Service Technician performs service work and site maintenance for national accounts, servicing products and equipment on assigned projects while ensuring customer satisfaction. The role involves diagnosing, repairing, maintaining, installing, and modifying HVAC systems and products at customer locations, as well as providing technical support and serving as a direct customer contact. It also includes documenting work and costs, managing materials and parts, maintaining vehicles and equipment, and keeping current on product information. The position requires regular travel, including some overnight travel as needed, and flexibility to work overtime and weekends when necessary.

Requirements

Experience or capability in HVAC service work and site maintenance for national accounts.
Ability to use a variety of hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Ability to identify, analyze, diagnose, and repair systems and products at customer locations.
Ability to read and interpret product specifications.
Flexibility to work overtime and weekends as necessary.
Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles for condition and cleanliness.
Maintain vehicles by keeping service records, scheduling, and completing repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Document work by completing paperwork for each job, including daily time, progress, and duration, and maintaining files.
Represent the company as a direct customer contact.
Determine which parts to order for repairs and when they are needed.
Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Keep current on products concerning installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Provide technical support to customers.
Travel regularly, including some overnight travel as needed.
Work overtime and weekends as necessary.