HVAC Service Technician

Mario Purchaser LLC•Albuquerque, NM
•$85,000 - $150,000•Onsite

About The Position

Wagner Mechanical is hiring a Residential HVAC Service Technician to provide home HVAC service. The company has been providing HVAC, plumbing, and electrical home repairs since 1929. Compensation offers a choice between hourly pay of up to $40.00 plus bonuses or a commission-based pay structure. Qualified technicians may be eligible for a sign-on bonus of up to $3,500. The role includes communicating with dispatch, managers, and parts and installation teams; keeping the company truck clean and its inventory accurate; completing required documentation; participating in an on-call rotation; maintaining a professional appearance; taking part in ongoing training and certification development; following safety practices; and performing other assigned duties. Technicians may work in attics, crawl spaces, exterior customer environments, and varying environmental conditions, and must be able to perform regular physical tasks. Employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report, conducted in compliance with applicable laws and regulations. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform essential job functions.

Requirements

  • At least 2 years of residential HVAC service experience.
  • High school diploma or equivalent.
  • Valid driver’s license.
  • Strong understanding of residential HVAC systems and phases.
  • Ability to troubleshoot and diagnose issues and clearly explain issues and solutions to customers.
  • Excellent customer service skills and ability to build trust.
  • Ability to perform thorough system inspections and communicate findings.
  • Commitment to safety protocols and field best practices.
  • Strong problem-solving skills using technical knowledge and customer-focused communication.
  • Ability to lift approximately 50 pounds and work in exterior customer environments.
  • Comfort working in attics, crawl spaces, and varying environmental conditions.
  • Ability to stand, bend, climb ladders, and perform physical tasks regularly.
  • Successful completion of a criminal background check, drug screening, and motor vehicle report is required as a condition of employment.

Nice To Haves

  • ServiceTitan experience.

Responsibilities

  • Communicate clearly with dispatch, the manager, and parts and installation teams.
  • Maintain a clean and organized company truck, inside and out.
  • Keep truck inventory up to date and accurate.
  • Complete required paperwork and documentation properly and on time.
  • Participate in the on-call rotation.
  • Maintain a clean, professional appearance.
  • Participate in ongoing training and certification development.
  • Follow safety regulations and best practices.
  • Perform additional duties as assigned.

Benefits

  • Sign-on bonus of up to $3,500 for qualified technicians.
  • Choice of hourly pay up to $40.00 per hour plus bonuses or commission-based pay structure.
  • Work-life balance with no on-call hours stated as a benefit; the posting separately says technicians participate in an on-call rotation.
  • Weekly paychecks.
  • Company-provided vehicle and fuel card.
  • Free uniforms.
  • 401(k) match.
  • Medical, dental, and vision benefits.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Paid time off (PTO).
  • Employee assistance program.
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