HVAC Service Technician

Trademark Heating, Cooling & Electrical•Hayden, ID

26d•$65,000 - $120,000

About The Position

Trademark Heating, Air Conditioning, Plumbing & Electrical is seeking a skilled and motivated Residential HVAC Service Technician to diagnose, repair, maintain, and service residential heating, ventilation, air conditioning, and refrigeration systems. The position calls for strong technical knowledge, excellent customer service, and the ability to work independently while providing high-quality service. The company states it is locally owned and veteran operated and is under new management. The technician will communicate system issues, solutions, and outcomes to clients, recommend products and services that support system performance, perform troubleshooting and emergency repairs, and work on air handling units, ductwork, vents, and condensation drainage lines. Work must meet industry standards, and repairs must be accurately tracked in Service Titan and other trade software. The role has physical requirements that include standing or sitting for extended periods, varied movement and climbing, driving, and handling loads up to 25 pounds. The company describes itself as people-first, with an emphasis on craftsmanship, accountability, teamwork, and respectful service in customers' homes. It says it has been in business for 25 years and invests in employees’ long-term success. Starting pay is $65,000–$120,000 annually, depending on factors including training, transferable skills, work experience, business needs, and market demands. Incentive plan opportunities and annual bonus eligibility may also be available.

Requirements

1–3 years as an HVAC service technician.
Residential HVAC experience.
Strong communication and customer service skills.
Proficient knowledge of different models of HVAC systems.

Responsibilities

Engage with clients to explain issues, solutions, and outcomes, and recommend products and services for optimal system performance.
Troubleshoot and diagnose HVAC systems and equipment.
Perform emergency repairs promptly and efficiently.
Maintain and perform work on air handling units, ductwork, vents, and condensation drainage lines.
Accurately track repairs and complete work in Service Titan and other trade software systems.
Ensure work performed aligns with industry standards.
Communicate issues to clients in a non-technical manner.