HVAC Service Technician

Lane Valente Industries•Trenton, NJ

19d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its field technicians service major U.S. corporations and are supported by managers in its offices. The HVAC Service Technician performs service work and site maintenance for national accounts, servicing and repairing HVAC products and equipment at customer locations while ensuring customer satisfaction. The role includes preventative maintenance, site surveys, replacements, and modifications, as well as preparation and coordination for on-site installations and repairs. It also involves customer support, documentation, vehicle and equipment upkeep, and regular travel, sometimes overnight.

Requirements

Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Ability to identify, analyze, diagnose, and repair systems and products at customer locations.
Ability to read and interpret product specifications.
Ability to provide technical support to customers.
Flexibility to work overtime and weekends as necessary.
Ability to meet regular travel requirements, including occasional overnight travel.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles for condition and cleanliness.
Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Complete and maintain job paperwork and files, including daily time, progress, and duration records.
Represent the company as a direct customer contact and provide technical support to customers.
Determine which parts to order for repairs and when they are needed.
Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Keep current on products concerning installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Work overtime or weekends as necessary.
Travel regularly, including occasional overnight travel as needed.