HVAC Service Technician
About The Position
Neffsville Heating, Cooling & Plumbing is seeking experienced Residential HVAC Service Technicians to join our growing Lancaster team. In this role, you will diagnose, repair, and maintain residential and light commercial heating and cooling systems while providing homeowners with knowledgeable, professional service. The ideal candidate has strong diagnostic skills, takes ownership of each service call, and is committed to delivering quality workmanship and an exceptional customer experience. This position offers a Friday–Monday schedule with four 10-hour shifts, guaranteed hours, overtime opportunities, and minimal to no on-call requirements.
Requirements
- Previous residential HVAC service experience.
- Availability to work Friday through Monday, four 10-hour shifts.
- Strong HVAC diagnostic, troubleshooting, and mechanical skills.
- Knowledge of residential heating and cooling systems, components, and repair techniques.
- Excellent communication and customer service skills.
- Ability to work independently and collaborate with a team.
- Strong work ethic and commitment to quality workmanship.
- Valid driver's license and ability to meet company driving requirements.
- Ability to safely lift, carry, and move HVAC tools, equipment, and materials.
Nice To Haves
- Three or more years of residential or light commercial HVAC experience.
- High school diploma or equivalent.
- Technical school education or HVAC-related certifications.
- Experience servicing a variety of residential heating and cooling systems.
Responsibilities
- Diagnose, troubleshoot, repair, and maintain residential and light commercial HVAC systems.
- Service heating, ventilation, and air conditioning equipment, including associated thermostats and controls.
- Perform preventive maintenance, system inspections, and equipment evaluations.
- Identify system concerns and recommend appropriate repair or replacement solutions.
- Ensure all work meets applicable safety standards, codes, and company procedures.
- Deliver a professional, positive customer experience on every service call.
- Clearly explain system issues, recommended solutions, and completed repairs.
- Communicate effectively with customers, Dispatch, and other team members.
- Accurately document work orders, materials used, service findings, and recommendations.
- Maintain a professional appearance and treat customers' homes with care and respect.
- Coordinate with Dispatch to support efficient scheduling and routing.
- Maintain a clean, organized, and fully stocked company service vehicle.
- Properly operate and maintain company-provided tools and equipment.
- Participate in training and professional development opportunities.
- Perform additional duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Training and professional development programs.
- License development opportunities.
- Employee rewards and recognition.
- Employee appreciation events.
- Opportunities for career advancement.
- Fully stocked take-home company truck.
- Gas card and E-ZPass.
- Company-provided cell phone and tablet.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
