HVAC Service Technician

Lane Valente Industries•Wilmington, NC

14d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its field technicians service national corporate accounts and are supported by managers in its offices. The company emphasizes productivity, integrity, and learning. The HVAC Service Technician performs service work and site maintenance for national accounts. The role involves diagnosing, repairing, installing, and maintaining HVAC systems and equipment at customer locations, providing technical support, and serving as a direct customer contact. The position includes regular travel, occasional overnight travel, and flexibility to work overtime or weekends as necessary.

Requirements

Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair equipment.
Ability to read and interpret product specifications.
Flexibility to work overtime and weekends as necessary.
Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles for condition and cleanliness.
Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Complete job paperwork and maintain files, including records of daily time, progress, and duration.
Represent the company as a direct customer contact.
Determine which parts to order for repairs and when they are needed.
Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Stay current on product installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Provide technical support to customers.
Travel regularly, including some overnight travel as needed.
Work overtime or weekends as necessary.