HVAC Service Technician
About The Position
John C. Flood is hiring an experienced Residential HVAC Service Technician to provide service for residential customers across Northern Virginia, Maryland, and Washington, D.C. The role involves troubleshooting, diagnosing, maintaining, testing, and repairing residential heating, cooling, and indoor air quality equipment while ensuring systems operate safely and efficiently. Technicians educate homeowners about repair and replacement options, discuss financing and maintenance plans when appropriate, and deliver a high-quality customer experience on every call. The position also requires coordination with dispatch and customer service teams, accurate service documentation, and participation in ongoing training and company meetings. The company offers hourly pay with performance bonuses, commissions, and spiffs, with top technicians having the opportunity to earn six-figure incomes. Benefits and resources include company-sponsored medical, dental, and vision coverage; PTO and paid holidays; a 401(k) with company match; paid training and career development; a take-home company vehicle and fuel card; and company-provided tools and technology. The schedule is Monday through Friday, 7:30 AM to 4:30 PM.
Requirements
- Three or more years of residential HVAC service experience.
- Strong diagnostic, troubleshooting, and repair skills.
- Experience servicing and repairing residential HVAC equipment.
- Knowledge of local HVAC codes and best practices.
- Ability to lift 50 pounds and work in varying positions and environments.
- Clean driving record.
- Excellent communication and customer service skills.
- Strong attention to detail and follow-through.
- High integrity and a commitment to doing the right thing for customers.
- Competitive, team-oriented mindset with a desire to continuously improve.
Nice To Haves
- EPA Certification is preferred.
- ServiceTitan experience is highly desirable.
Responsibilities
- Troubleshoot, diagnose, and repair residential HVAC systems.
- Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
- Work safely in attics, crawlspaces, and other residential environments when necessary.
- Educate homeowners and provide detailed repair and replacement options.
- Present financing and maintenance plan options when appropriate.
- Ensure systems are operating safely and efficiently.
- Deliver an exceptional customer experience on every call.
- Collaborate with dispatch and customer service teams to provide seamless service.
- Maintain a clean, organized vehicle and job site.
- Complete invoices, documentation, and service records accurately and promptly.
- Participate in ongoing training and company meetings.
Benefits
- Competitive hourly pay plus performance bonuses, commissions, and spiffs; top technicians have the opportunity to earn six-figure incomes.
- Company-sponsored medical, dental, and vision benefits.
- Company-sponsored PTO and paid holidays.
- 401(k) with company match.
- Paid ongoing training and career development opportunities.
- Take-home company vehicle and fuel card.
- Company-provided tools and technology.
- Supportive, team-oriented culture built on integrity, professionalism, and customer care.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
