HVAC Service Technician
About The Position
The Residential HVAC Technician services and repairs heating and cooling systems in customers’ homes. The role involves diagnosing issues, recommending solutions, quoting repairs or replacements, completing approved work, and delivering professional customer service. Technicians also troubleshoot residential HVAC systems and install supporting indoor air quality (IAQ) products according to manufacturer specifications and applicable codes. Employees are expected to attend training and expand their knowledge and certifications, participate in on-call assignments as required, and follow company policies and procedures. The position requires physical work, including lifting and maneuvering equipment up to 75 pounds and working on ladders.
Requirements
- EPA certification.
- Experience in residential HVAC service and sales.
- Ability to learn to identify residential HVAC service needs, quote prices, and perform repairs.
- Ability to interact and communicate effectively with customers in their homes and businesses.
- Understanding of residential heating and cooling equipment operation, IAQ, air distribution systems, and basic HVAC appliance and fixture repairs.
- Ability to attend training to expand knowledge and expertise; further certifications are expected.
- Ability to lift and maneuver equipment weighing up to 75 pounds.
- Ability to crawl, climb, kneel, squat, bend, and reach overhead.
- Ability to climb and work on ladders.
- Ability to use hand and power tools.
- Drug testing, background checks, and a valid driver's license are conditions of employment.
- Positive attitude and ability to support a professional, friendly work environment.
Responsibilities
- Communicate professionally and respectfully with customers, office staff, and coworkers.
- Conduct thorough inspections and quote repairs or replacements accurately.
- Complete proposed work as quoted.
- Participate in on-call assignments and provide backup as required.
- Attend required staff meetings and training sessions.
- Promote a positive, professional, and friendly work environment.
- Work hard, smart, and efficiently.
- Follow company policies and procedures.
- Perform other duties as assigned.
- Service and repair residential heating and cooling systems; diagnose problems and provide solutions.
- Troubleshoot residential HVAC systems and install supporting IAQ products according to manufacturer specifications and applicable codes.
Benefits
- Paid holidays
- Vacations
- Health insurance
- Dental insurance
- Short-term disability
- Long-term disability
- 401(k) with company match
- Company-paid short-term disability and life insurance
- Birthday holiday pay
- Employee Stock Ownership Plan (ESOP)
- Competitive base pay with opportunities for growth
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
