HVAC Service Technician

Lane Valente Industries•Austin, TX

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. The HVAC Service Technician performs service work and site maintenance for national accounts, servicing products and equipment on assigned projects and ensuring customer satisfaction. The role involves diagnosing and repairing systems and products at customer locations, performing preventative maintenance and site surveys, and carrying out replacements and modifications as needed or requested. The technician prepares for installations and repairs, maintains vehicles and equipment, documents work and costs, orders parts, provides technical support to customers, and keeps current on products and specifications. Regular travel is required, including some overnight travel as needed, with flexibility to work overtime and weekends as necessary.

Requirements

  • Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Read and interpret product specifications.
  • Flexibility to work overtime and weekends as necessary.
  • Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

  • Service products and equipment on assigned projects and ensure customer satisfaction.
  • Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Identify, analyze, diagnose, and repair systems and products at customer locations.
  • Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
  • Prepare for on-site installation and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
  • Inspect vehicles for condition and cleanliness.
  • Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
  • Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
  • Complete paperwork for each job, including daily time, progress, and duration, and maintain files.
  • Represent the company as a direct customer contact.
  • Determine parts required for repairs and when they are needed.
  • Record parts, material, labor, subcontractor, and other cost data per assignment, and return unused resources.
  • Submit required paperwork and reports in a timely manner.
  • Keep current on products concerning installation, operation, maintenance, service, and repair.
  • Read and interpret product specifications.
  • Provide technical support to customers.
  • Travel regularly, including overnight travel as needed, and work overtime or weekends as necessary.

Benefits

  • Medical insurance
  • Dental insurance
  • Paid vacations
  • 401(k) retirement plan with generous company match
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