HVAC Service Technician

Horizon Services•Mt Laurel Township, NJ

About The Position

Horizon Services is hiring an experienced HVAC Service Technician to diagnose, troubleshoot, and repair residential heating and cooling systems, perform preventative maintenance and inspections, and identify ways to improve system performance and homeowner comfort. The technician educates customers about repair and replacement options, provides professional customer service, and maintains accurate service records and quality standards. The position offers consistent, full-time, year-round work with flexible scheduling options and multiple shifts. Four 10-hour schedules are available in select locations. Compensation includes base pay up to $45 per hour, performance bonuses and incentives, and a sign-on bonus up to $10,000 for qualified candidates. The posting states that top technicians can earn over $100,000 annually. Horizon Services describes itself as a residential heating, cooling, and plumbing services provider with more than 30 years of experience. The company offers paid training, technical and customer-service development, certification and licensing support, and advancement opportunities.

Requirements

  • Experience as an HVAC Service Technician.
  • Valid driver's license.
  • Excellent customer service and communication abilities.
  • Professional appearance and positive attitude.
  • Dependable, motivated, and team-oriented mindset.

Nice To Haves

  • Relevant HVAC licenses and certifications are preferred.
  • EPA certification is preferred.

Responsibilities

  • Diagnose, troubleshoot, and repair residential heating and cooling systems.
  • Perform preventative maintenance and system inspections.
  • Identify opportunities to improve system performance and homeowner comfort.
  • Educate customers on repair and replacement options.
  • Deliver exceptional service and professionalism on every call.
  • Maintain accurate service records and uphold quality standards.

Benefits

  • Up to $10,000 sign-on bonus for qualified candidates.
  • Minimum of two weeks of paid time off for all new hires.
  • Performance bonuses and incentive opportunities.
  • More than 150 hours of paid training annually.
  • Ongoing technical, product, and customer service training.
  • NATE certification and licensing support.
  • Tuition reimbursement and scholarship programs.
  • Clear advancement opportunities and a promote-from-within culture.
  • Medical, dental, vision, and life insurance.
  • Flexible Spending Accounts (FSA).
  • Short-term and long-term disability coverage.
  • Wellness reimbursement program.
  • Employee Assistance Program.
  • Paid holidays and paid time off.
  • 401(k) with company matching contributions.
  • Employee discounts.
  • Flexible scheduling options.
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