HVAC Service Technician

Plumbline Services•Centennial, CO
•$100,000 - $200,000

About The Position

Plumbline Services is seeking experienced HVAC Service Technicians to diagnose, repair, and maintain residential heating and cooling systems. Technicians educate homeowners about repair options and system improvements, provide exceptional customer service, and serve as trusted customer advisors. The role also includes mentoring developing technicians and maintaining company quality and safety standards.

Requirements

  • At least 5 years of residential HVAC service, troubleshooting, and repair experience.
  • Proven ability to diagnose and resolve a wide variety of HVAC system issues.
  • Strong mechanical aptitude and technical problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to explain technical information in a clear, customer-friendly manner.
  • Strong attention to detail and commitment to quality workmanship.
  • Self-motivated, with the ability to work independently.
  • Results-driven mindset in a performance-oriented environment.
  • Valid driver's license with an acceptable driving record.

Nice To Haves

  • Experience with ServiceTitan.
  • EPA Certification.

Responsibilities

  • Diagnose, troubleshoot, repair, and maintain residential HVAC systems.
  • Service and maintain air conditioners, furnaces, heat pumps, ductless mini-split systems, hydronic boiler systems, and indoor air quality equipment.
  • Conduct comprehensive system evaluations and identify the root causes of equipment issues.
  • Present repair options and recommendations clearly and professionally.
  • Prepare accurate estimates and explain pricing to homeowners.
  • Order required parts and coordinate repairs as needed.
  • Collect payment and complete service documentation accurately.
  • Build lasting customer relationships through effective communication and service.
  • Educate homeowners about system performance, maintenance, and energy-efficiency opportunities.
  • Identify opportunities to improve comfort, efficiency, and system reliability.
  • Comply with local, state, and national codes.
  • Complete work according to company quality and safety standards.
  • Use ServiceTitan and other technology platforms to document service activities.
  • Mentor and support HVAC Maintenance Technicians and Apprentices in technical development and best practices.

Benefits

  • Compensation of $100,000–$200,000 or more annually.
  • Generous paid time off (PTO).
  • Employer-sponsored medical insurance for employees and families.
  • Dental and vision insurance options.
  • 401(k) with company match.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Health Savings Account (HSA) options.
  • Ongoing training and professional development opportunities.
  • Clear career advancement pathways.
  • Supportive, team-oriented work environment.
  • Stable, year-round work.
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