HVAC Service Technicina

Lane Valente Industries•Norfolk, VA

19d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its in-house field technicians provide service to major U.S. corporations, supported by managers in its offices. The company emphasizes integrity, learning, and productive teamwork. The HVAC Service Technician handles service work and site maintenance for national accounts. The role involves diagnosing, repairing, maintaining, and supporting HVAC systems and products at customer locations, while providing direct customer service and keeping accurate job, vehicle, equipment, and cost records. The position includes regular travel, occasional overnight travel, and flexibility to work overtime or weekends as necessary.

Requirements

Flexibility to work overtime and weekends as necessary.
Ability to travel regularly, including some overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventive maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles, including checking their condition and cleanliness.
Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Complete and maintain job paperwork and files, including daily time, progress, and duration records.
Represent the company as a direct customer contact and provide technical support to customers.
Determine which parts to order for repairs and when they are needed.
Record parts, material, labor, subcontractor, and other cost data for each assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Stay current on products and their installation, operation, maintenance, service, and repair.
Read and interpret product specifications.