HVAC Service Technician
About The Position
The HVAC Service Technician services, troubleshoots, maintains, and repairs HVAC systems in residential field environments. The role includes diagnosing system issues, determining appropriate repair actions, preparing written cost estimates and recommendations, maintaining truck inventory, and ensuring the tools and equipment needed for each job are available. Technicians conduct regular system checks and preventive maintenance, complete repairs, and recommend ongoing maintenance. The technician provides professional and courteous customer service, documents work performed and parts used, and completes applicable forms, reports, logs, and records. The position follows safety regulations and company quality and safety standards, meets individual and team performance goals, and collaborates with colleagues to support business needs. This role reports to the Service Manager and requires availability for full shifts plus overtime.
Requirements
- At least 2 years of experience as an HVAC technician.
- Strong communication skills.
- TDLR certification required.
- EPA certification required.
- Strong technical troubleshooting skills.
- Highly motivated, with the ability to convert service calls into revenue ethically.
- Must be available to work full shifts plus overtime.
- Ability to work in field environments, climb ladders, navigate uneven surfaces, and regularly work in confined spaces.
- Ability to move materials weighing up to 50 pounds.
- Ability to operate hand tools, power tools, and vehicles.
- Ability to see, hear, and exchange accurate information with customers and team members.
Responsibilities
- Service and repair HVAC systems by analyzing issues, identifying appropriate repairs, and preparing written cost estimates and customer recommendations.
- Maintain truck inventory and ensure necessary tools and equipment are available for each job.
- Troubleshoot HVAC systems, assess the layout of existing devices and units, and plan work procedures.
- Perform regular system checks and preventive maintenance to support system reliability and efficiency.
- Complete repairs and provide recommendations for ongoing maintenance.
- Address customer concerns professionally and courteously, providing excellent customer service.
- Follow safety standards and regulations to maintain a safe working environment.
- Keep accurate records of services performed and parts used; complete applicable forms, reports, logs, and records documenting service and recommendations.
- Ensure work meets company quality and safety standards.
- Meet individual and team performance goals.
- Work collaboratively and support various business needs.
Benefits
- Competitive pay and great work environment.
- Comprehensive benefits package, including medical, dental, vision, and life coverage.
- Paid vacation and holidays.
- Company-provided iPhone and iPad.
- Fully equipped company truck with parts, equipment, and gas card for qualified positions.
- Continuous education and advancement opportunities.
- Supportive, inclusive, and team-oriented work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
