HVAC Service Technician

HELP • Sharonville, OH

20d • $80,000 - $160,000 • Onsite

About The Position

HELP is seeking a skilled and reliable HVAC Service/Sales Technician to maintain, diagnose, and repair heating, ventilation, and air conditioning systems for residential clients, as well as recommend upgrades. The role requires customer-service-focused technicians who work with integrity and accountability and ensure work complies with safety and industry standards.

The position works in field environments across residential job sites and involves climbing ladders, navigating uneven surfaces, working in confined spaces, and moving materials weighing up to 50 pounds. It includes operating hand and power tools and vehicles, with regular exposure to outdoor weather, noise, and dust. The technician must be able to see, hear, and exchange accurate information with customers and team members. Reasonable accommodations may be made to perform essential functions.

HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana for more than 80 years. The company emphasizes doing the job right the first time, using good equipment and materials, and working honestly without shortcuts. It states that it can train employees who are not already experts in heating, cooling, plumbing, or electrical work.

Requirements

• At least 2 years of experience in HVAC maintenance, service, and repair.
• Knowledge of HVAC systems, electrical components, and refrigerants.
• Strong troubleshooting and problem-solving skills.
• Ability to work in various weather conditions and lift heavy equipment.
• Valid driver’s license and clean driving record.
• Excellent communication and customer service skills.
• Ability to perform the described field work, including climbing ladders, navigating uneven surfaces, working in confined spaces, and moving materials up to 50 pounds.

Nice To Haves

• Journeyman's license.

Responsibilities

• Consult with clients about their indoor air, heating, cooling, and ventilation systems.
• Diagnose mechanical and electrical issues in HVAC systems and provide replacement options.
• Perform routine maintenance, including cleaning, filter replacements, and system tune-ups, when needed.
• Provide excellent customer service and communicate effectively with clients about system performance, issues, and solutions.
• Ensure all work meets safety and industry regulations.
• Maintain accurate service records and document recommendations and repairs.
• Work independently and as part of a team to complete assigned jobs efficiently.
• Stay up to date with industry advancements and best practices.

Benefits

• Top-tier earning potential, with an earning range of $80,000–$160,000+ annually.
• Company truck and gas card.
• Company cell phones and tablets.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Ongoing training and career advancement opportunities.
• Solid job security.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed