HVAC Service Technician - Residential

Blue Ridge Heating and Air Services•Brevard, NC

About The Position

Blue Ridge Heating & Air is seeking a reliable and skilled Service Technician to perform residential HVAC demand service calls. The role involves troubleshooting, repairing, and maintaining various brands of residential HVAC equipment, with occasional residential equipment installations as needed. The technician will also assist in training junior team members. The successful candidate is customer-service oriented, able to solve problems, and comfortable working independently.

Requirements

  • High school diploma or equivalent.
  • EPA certification.
  • At least 2 years of experience as a Service Technician.
  • Effective written and verbal communication skills.
  • Excellent customer service, problem-solving, and troubleshooting skills.
  • Proficiency with hand and power tools.
  • Working knowledge of electrical and plumbing systems commonly encountered in support of HVAC systems.
  • Ability to work independently and prioritize tasks.
  • Self-motivated, while able to take direction and work as part of a team.
  • Honest and dependable.
  • Valid, insurable driver's license.
  • Ability to pass a drug screening and background check.

Responsibilities

  • Service, troubleshoot, and repair HVAC-related equipment according to manufacturer specifications.
  • Maintain residential HVAC equipment to ensure optimal performance.
  • Establish and maintain effective working relationships with team members and customers.
  • Maintain equipment histories, billing, and other records in digital platforms.
  • Maintain the cleanliness and upkeep of the assigned company vehicle.
  • Assist in training junior team members.
  • Occasionally install residential equipment as needed.

Benefits

  • Paid time off.
  • Accident insurance.
  • Group access to life, short-term disability, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Company-paid professional development and training.
  • Positive and supportive work environment.
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