HVAC Service Technician

HTS•Houston, TX

About The Position

The HVAC Service Technician works independently or as part of a team to install, start up, troubleshoot, commission, and service commercial HVACR equipment, systems, and units. The role serves existing accounts, investigates and resolves customer complaints, and helps establish and improve systems through installation, testing, maintenance, and recommendations. The technician documents service and installation work, protects confidential service information, and keeps job knowledge current through educational opportunities and professional publications. The position may also include other related duties assigned by management.

Requirements

  • Experience working in a service vehicle and performing service work for an HVAC contractor.
  • Ability to work with a team.
  • Must have own tools.
  • Reliability and excellent oral and written communication skills.
  • Willingness to undergo pre-employment screening, including a criminal background check and drug screen.
  • Minimum of 3 years of relevant work experience; this is not an entry-level position.
  • Valid driver's license with a clean driving record.

Nice To Haves

  • VRF experience is preferred.
  • BAS/DDC Controls experience is desired.

Responsibilities

  • Analyze work orders, plan daily travel schedules, investigate complaints, conduct tests, and resolve problems for existing accounts.
  • Study system requirements, order and gather components and parts, complete installations, and perform acceptance tests.
  • Maintain customer rapport by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
  • Maintain personal equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs.
  • Document service and installation actions by completing forms, reports, logs, and records.
  • Maintain customer confidence by keeping service information confidential.
  • Update job knowledge by participating in educational opportunities and reading professional publications.
  • Complete related duties and support operational and organizational objectives as needed.
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