HVAC Service Technician

Signature Heating, Cooling and Plumbing•Albuquerque, NM

About The Position

Signature Heating, Cooling & Plumbing is hiring an experienced Residential HVAC Service Technician to diagnose and repair residential HVAC systems while providing an exceptional customer experience. The technician will troubleshoot electrical and mechanical issues, recommend additional services and upgrades, maintain a company vehicle and its inventory, and collaborate with the team. The role includes company-provided training that may take place outside normal work hours.

Requirements

  • At least five years of proven experience as a residential HVAC technician.
  • EPA certification.
  • Advanced knowledge of air conditioning, refrigeration, and heating principles, with the ability to diagnose, repair, and troubleshoot.
  • Commitment to ongoing education and professional development in the HVAC field.
  • Valid driver's license.
  • Willingness to undergo a background check.
  • Excellent written and interpersonal communication skills.
  • Enjoy working with people and providing outstanding customer service.
  • Ability to work in confined spaces while prioritizing safety and quality.

Responsibilities

  • Troubleshoot and repair a variety of residential HVAC systems and equipment.
  • Diagnose electrical and mechanical issues in HVAC systems.
  • Recommend and sell additional services, including indoor air quality solutions, duct cleaning, and system upgrades.
  • Build customer relationships and represent the company by understanding and exceeding customer expectations.
  • Maintain the company vehicle, including refueling, reporting mechanical issues, and completing and submitting monthly vehicle inspection forms.
  • Maintain appropriate stock of parts, tools, and safety equipment in the vehicle.
  • Collaborate with team members and contribute to a positive work environment.
  • Participate in paid training that Signature determines relevant to the HVAC technician role; training may occur outside normal work hours.

Benefits

  • Competitive hourly pay plus uncapped performance-based bonus potential.
  • Steady flow of opportunity calls.
  • Take-home company vehicle and gas card.
  • Medical, dental, and vision coverage with low employee contributions.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Company-paid life and AD&D insurance, with optional additional coverage.
  • Consistent weekly pay.
  • Team-first culture with field support and recognition for strong performance.
  • Growth opportunities and promotion from within.
  • Paid relevant training.
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