HVAC Service Technician

Any Hour Group•Salt Lake City, UT

22d•Onsite

About The Position

Black Diamond Experts is a growing Utah-based residential service company specializing in electrical, plumbing, and HVAC services. The HVAC Service Technician diagnoses, repairs, and maintains residential and commercial heating, cooling, and ventilation systems, while checking for hazards such as carbon monoxide and gas leaks. The role also involves communicating with customers, recommending service options, and supporting system safety and efficiency. This is a field-based position serving customer sites, with travel across the service area.

Requirements

High school diploma or equivalent.
At least 2 years of experience in HVAC service, maintenance, or repair.
Strong knowledge of HVAC systems, troubleshooting techniques, and repair procedures.
EPA Section 608 certification.
Valid driver's license and clean driving record.
Excellent customer service and communication skills.
Ability to read and interpret technical diagrams and equipment manuals.
Ability to pass a background check and drug screening.

Nice To Haves

Technical or trade school certification.

Responsibilities

Diagnose, repair, and maintain residential and commercial HVAC systems, including furnaces, air conditioners, heat pumps, and ventilation systems.
Perform system tune-ups, cleanings, and preventive maintenance.
Test and inspect HVAC equipment to ensure proper functioning and safety compliance.
Identify necessary repairs and provide customers with accurate recommendations and estimates.
Install replacement parts and equipment as needed.
Explain diagnoses, repair options, and pricing to customers.
Educate customers about maintenance plans, system efficiency, and energy-saving solutions.
Document service tickets, work orders, and job details for each call.
Collect payments and maintain truck inventory.
Follow OSHA, EPA, and company safety guidelines.
Keep tools, equipment, and the service vehicle clean and in safe working condition.