HVAC Service Technician

John C Flood • Stafford, VA

9d

About The Position

John C. Flood is hiring an experienced Residential HVAC Service Technician to troubleshoot, diagnose, maintain, test, and repair residential HVAC systems across its home-services operations. The role includes working on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment, and may require working in attics, crawlspaces, and other residential environments. Technicians educate homeowners about repair and replacement options, present financing and maintenance plans when appropriate, and ensure systems operate safely and efficiently. They also coordinate with dispatch and customer service teams, maintain clean vehicles and job sites, accurately complete invoices and service records, and participate in training and company meetings.

The posting offers competitive hourly pay plus performance bonuses, commissions, and spiffs, with the opportunity for top technicians to earn six-figure incomes. The listed schedule is Monday through Friday, 7:30 AM to 4:30 PM. Company-provided resources include a take-home vehicle, fuel card, tools, and technology. John C. Flood describes its culture as supportive and team-oriented, emphasizing integrity, professionalism, and customer care.

Requirements

• Three or more years of residential HVAC service experience.
• Strong diagnostic, troubleshooting, and repair skills.
• Experience servicing and repairing residential HVAC equipment.
• Knowledge of local HVAC codes and best practices.
• Ability to lift 50 pounds and work in varying positions and environments.
• Clean driving record.
• Excellent communication and customer service skills.
• Strong attention to detail and follow-through.
• High integrity and a commitment to doing the right thing for customers.
• Competitive, team-oriented mindset with a desire to continuously improve.

Nice To Haves

• EPA Certification preferred.
• ServiceTitan experience highly desirable.

Responsibilities

• Troubleshoot, diagnose, and repair residential HVAC systems.
• Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
• Work safely in attics, crawlspaces, and other residential environments when necessary.
• Educate homeowners and provide detailed repair and replacement options.
• Present financing and maintenance plan options when appropriate.
• Ensure systems are operating safely and efficiently.
• Deliver an exceptional customer experience on every call.
• Collaborate with dispatch and customer service teams to provide seamless service.
• Maintain a clean, organized vehicle and job site.
• Complete invoices, documentation, and service records accurately and promptly.
• Participate in ongoing training and company meetings.

Benefits

• Competitive hourly pay plus performance bonuses, commissions, and spiffs; top technicians have the opportunity to earn six-figure incomes.
• Company-sponsored medical, dental, and vision benefits.
• Company-sponsored paid time off and paid holidays.
• 401(k) with company match.
• Paid ongoing training and career development opportunities.
• Take-home company vehicle and fuel card.
• Company-provided tools and technology.
• Supportive, team-oriented culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed