HVAC Service Technician

Lane Valente Industries•Spartanburg, SC

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its in-house field technicians service major U.S. corporations, supported by managers in the company's offices. The company emphasizes productivity, integrity, and learning. The HVAC Service Technician handles service work and site maintenance for national accounts. The role involves diagnosing, repairing, maintaining, and modifying HVAC units and related products at customer locations, while ensuring customer satisfaction. The technician also prepares for onsite work, maintains vehicles and equipment, documents job activities and costs, orders parts, provides technical support, and stays current on products and specifications. Regular travel, including occasional overnight travel, is required; overtime and weekend work may be needed.

Requirements

  • Ability to use hand tools and follow blueprints or engineering specifications.
  • Ability to diagnose and repair HVAC units, systems, and products.
  • Ability to read and interpret product specifications.
  • Flexibility to work overtime and weekends as necessary.
  • Willingness to travel regularly, including some overnight travel as needed.

Responsibilities

  • Service products and equipment on assigned projects and ensure customer satisfaction.
  • Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Identify, analyze, diagnose, and repair systems and products at customer locations.
  • Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
  • Prepare for onsite installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating onsite work as necessary.
  • Inspect vehicles for condition and cleanliness.
  • Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
  • Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
  • Complete paperwork and maintain files for each job, including daily time, progress, and duration.
  • Represent the company as a direct customer contact and provide technical support to customers.
  • Determine which parts to order for repairs and when they are needed.
  • Record parts, materials, labor, subcontractor, and other cost data per assignment, and return unused resources.
  • Submit required paperwork and reports in a timely manner.
  • Stay current on product installation, operation, maintenance, service, and repair.
  • Read and interpret product specifications.

Benefits

  • Medical insurance
  • Dental insurance
  • Paid vacations
  • 401(k) retirement plan with generous company match
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