HVAC - Service Technician

Lennox International•St Louis East, MO

27d•Onsite

About The Position

Lennox National Account Services (NAS), wholly owned by Lennox International, is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry with over 100 offices throughout the continental United States. NAS is expanding and aims to double its branch offices and significantly increase annual revenue in the next 5 years. This technician performs field activities supporting the installation, maintenance, and servicing of HVAC systems for commercial customers. The role involves on-site preventative maintenance, routine repair, and calibration after installation, handling basic issues, and referring complex problems to higher-level technicians. The technician uses their experience and technical skills to determine service requirements, advises management on maintenance and corrective actions, and works in a team-based environment to ensure customer satisfaction. Safety is paramount, and technicians must work safely daily and ensure all safety measures are taken. Flexibility for overtime and weekend work is required.

Requirements

High School diploma or GED equivalent
2 to 6 years hands on Commercial HVAC Experience
EPA Certification- Type I & Type II or Universal Required
Valid Driver’s License and acceptable driving record
Technical aptitude to perform maintenance, service, and troubleshoot equipment.
Excellent Customer Service Skills
Good Electrical and Mechanical Diagnostic Skills
Ability to complete repairs and required paperwork.
Ability to work independently and self-schedule.
Self-motivated to complete assigned tasks within time constraints.
Driven to succeed and able to work with minimum supervision.

Nice To Haves

NATE certification a plus
Availability for weekend and night work occasionally.
Travel may be required occasionally

Responsibilities

Perform on-site preventative maintenance, routine repair and calibration after installation.
Handle basic, non-complex products and/or problems, referring more complex problems to higher-level technicians.
Uses experience and technical skills with preventive maintenance and system operations to determine service requirements.
Advises manager of preventive maintenance inspections performed and corrective actions to be taken.
Works in a team-based environment to share information and workload while ensuring customer satisfaction.
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
Performs other duties as assigned.
Flexibility to work overtime and weekends, as required.