HVAC Service Technician

Hidden Talent•Coolville, OH

10d•Onsite

About The Position

The HVAC Service Technician installs, maintains, diagnoses, and repairs residential and commercial heating, cooling, refrigeration, and ventilation systems. This is a full-time, field-based, customer-facing role serving a defined territory in Southeastern Ohio and adjacent West Virginia communities. Technicians work independently and provide service at homes and commercial locations, including schools, restaurants, and convenience stores. The standard schedule is Monday through Friday, with rotating on-call availability for after-hours emergencies. The technician handles residential and light commercial HVAC equipment, commercial refrigeration systems, preventative maintenance, new equipment installations, system startup and commissioning, and customer walkthroughs. The role also includes emergency calls, complete service documentation, upkeep of a stocked service vehicle, compliance with safety procedures, and support for generator installation and service as needed. Company-provided resources include a service van, uniforms, and specialized tools and diagnostic equipment.

Requirements

At least 3 years of field experience in HVAC installation and service.
EPA Section 608 Universal Certification, required before hire or within 60 days of hire.
Demonstrated proficiency diagnosing and repairing residential and commercial HVAC systems.
Valid Ohio driver's license and clean driving record.
Ability to read and interpret wiring diagrams, equipment manuals, and installation specifications.
Ability to lift up to 75 lbs., work in confined spaces, climb ladders, and work in varying weather conditions.
Reliable, punctual, and self-motivated, with the ability to independently manage a daily schedule of service calls.
Strong customer communication skills, including the ability to explain technical issues clearly and build trust with commercial and residential clients.

Nice To Haves

NATE certification in one or more specialty areas.
Experience with commercial refrigeration systems, including walk-in coolers, reach-in refrigeration, and ice machines.
Familiarity with Carrier equipment and controls.
Experience installing and servicing Generac standby generators.
Ohio HVAC Contractor License or progress toward licensure.
Experience using field service or dispatch software for job documentation.

Responsibilities

Diagnose, service, and repair residential and light commercial HVAC systems, including furnaces, heat pumps, central air conditioning, ductless mini-splits, and ventilation equipment.
Service and repair commercial refrigeration systems, including walk-in coolers and freezers, reach-in refrigeration, ice machines, and rooftop commercial HVAC units.
Perform preventative maintenance under annual service contracts and document work completed.
Install HVAC and refrigeration equipment at residential and commercial properties, including system startup, commissioning, and customer walkthroughs.
Respond promptly to emergency service calls and participate in an after-hours on-call rotation.
Diagnose system issues and communicate findings and repair options professionally to customers.
Complete service documentation, including work orders, parts used, time on site, and customer signatures, using the company dispatch and invoicing platform.
Keep the service vehicle clean, organized, and fully stocked.
Follow safety protocols, including refrigerant handling procedures, electrical safety standards, and ladder and fall protection guidelines.
Support generator installation and service work as needed, including Generac residential and commercial standby systems.
Represent Twin Oaks Refrigeration professionally through appearance, communication, and workmanship.