HVAC Service Technician

Lennox International•New Hope, MN
•$42,000 - $85,000

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. The role involves on-site preventative maintenance, routine repairs, calibration, troubleshooting, and customer service. Technicians work independently as well as in a team-based environment, and must follow safety measures. Occasional travel, weekend and night work, and overtime may be required.

Requirements

  • High school diploma or GED equivalent.
  • 2 to 6 years of hands-on commercial HVAC experience.
  • EPA Certification Type I and Type II or Universal certification required.
  • Valid driver’s license and acceptable driving record.
  • Technical aptitude to perform equipment maintenance, service, and troubleshooting.
  • Excellent customer service skills.
  • Good electrical and mechanical diagnostic skills.
  • Ability to complete repairs and required paperwork.
  • Ability to work independently and self-schedule.
  • Self-motivated to complete assigned tasks within time constraints.
  • Driven to succeed and able to work with minimum supervision.
  • Ability to get tools and equipment onto rooftops, typically via a fixed or extension ladder; work at heights; load and unload tools and equipment from a work van; climb ladders to roof height; and repeatedly extend reach overhead.
  • Ability to lift occasionally up to 75 pounds, lift occasionally to shoulder and overhead up to 25 pounds, push or pull a wheeled cart up to 150 pounds, and perform manual tandem lifting of loads up to 125 pounds.

Nice To Haves

  • NATE certification.

Responsibilities

  • Perform on-site preventative maintenance, routine repairs, and calibration after installation.
  • Use technical skills and experience with preventive maintenance and system operations to determine service requirements.
  • Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
  • Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
  • Work in a team-based environment to share information and workload while ensuring customer satisfaction.
  • Work safely and ensure that safety measures are followed at all times.
  • Complete repairs and required paperwork.
  • Perform other duties as assigned.
  • Work overtime and weekends as required; be available for occasional weekend and night work.
  • Travel occasionally as required.

Benefits

  • Competitive pay with weekly payroll.
  • Overtime opportunities to increase earnings.
  • Company-paid vacation, personal days, and holidays.
  • Company vehicle, phone, personal protective equipment, and uniforms provided.
  • Ongoing training and development.
  • Matching 401(k).
  • Medical, dental, and vision insurance.
  • Prescription drug coverage.
  • Short-term disability insurance.
  • Eight weeks of paid birthing leave and two weeks of paid bonding leave.
  • Life and long-term disability insurance.
  • Up to 10 days of paid time off and 10 paid holidays, subject to eligibility and date of hire.
  • Tuition reimbursement.
  • Health and wellness benefits, perks and discounts, pet insurance, and free subscriptions are also mentioned; benefits may vary by position and are subject to change.
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