HVAC Service Technician

HTS Engineering Ltd. • Houston, TX

22d

About The Position

The Service Technician works independently or as part of a team to install, start up, troubleshoot, commission, and service commercial HVACR equipment, systems, and units. The role serves existing accounts, establishes service for customers, maintains customer relationships and equipment, and documents service and installation work. The technician may also perform other related duties and follow additional instructions from management.

Requirements

• Experience working in a service vehicle and performing service work for an HVAC contractor.
• Ability to work with a team.
• Must have own tools.
• Reliability and excellent oral and written communication skills.
• Willingness to submit to pre-employment screening, including a criminal background check and drug screen.
• At least 3 years of relevant work experience; this is not an entry-level position.
• Valid driver’s license with a clean driving record.

Nice To Haves

• VRF experience is preferred.
• BAS/DDC Controls experience is desired.

Responsibilities

• Analyze work orders, plan daily travel schedules, investigate customer complaints, conduct tests, and resolve problems.
• Study system requirements, order and gather components and parts, complete installations, and perform acceptance tests.
• Maintain customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Maintain personal equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs when needed.
• Document service and installation activities by completing forms, reports, logs, and records.
• Keep service information confidential to maintain customer confidence.
• Update job knowledge by participating in educational opportunities and reading professional publications.
• Complete related operational and organizational duties as needed, including other instructions and related duties set by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed