HVAC Service Technician
About The Position
This role involves providing exceptional customer service through efficient and accurate service and effective communication. The technician will maintain, diagnose, troubleshoot, and repair a variety of residential HVAC equipment, including traditional forced-air systems, steam and hot water-based systems, oil, high velocity, and ductless systems. Responsibilities include utilizing specialized diagnostic tools to address airflow, fuel, refrigerant, and electrical challenges, maintaining accurate logs of work performed and truck inventory, educating customers on home comfort, efficiency, and safety improvements, assisting in the development of junior technicians, and adhering to company-wide systems and administrative procedures.
Requirements
- Minimum 3 years of HVAC experience.
- Strong knowledge of HVAC industry best practices and building codes.
- EPA Universal Certification.
- Valid Driver’s License and Clean MVR.
- A valid driver’s license with at least 3 years of US driving experience is required for this role
- High standards for your work. Excellence & integrity matter to you.
- A growth-mindset and the want to get better every day.
- The ability to hustle & thrive under pressure.
- You are able to be a true team player with a positive attitude at all times.
- You are dependable and consistent in all areas.
Responsibilities
- Provide an exceptional experience through efficient and accurate service and effective communication.
- Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more.
- Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.
- Maintain accurate logs of all work performed & required truck inventory necessary to complete all flat-rate repairs.
- Educate and inform customers on improvements to the comfort, efficiency, or safety of their homes.
- Assist in the development of junior service technicians.
- Follow all companywide systems and administrative details as they relate to the service department.
Benefits
- Incentive/Commission/Bonus opportunities
- 401(k) retirement savings plan with matching company contributions
- Comprehensive health coverage (medical, dental, vision)
- Company paid short-term disability
- Company paid long-term disability
- Life insurance benefits for you and your dependents
- Warehouse Merchandise Discount
- Paid time off
- Paid holidays
- Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others)
- Robust Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
