HVAC Service Technician

Mattioni Plumbing, Heating & Cooling•Downingtown, PA

47d•$65,000 - $150,000•Onsite

About The Position

As an expert HVAC Service Technician, you'll diagnose, repair, and maintain heating, cooling, and air quality systems, guiding customers to enhance their home comfort and satisfaction. This role is with a family-owned and operated company that prides itself on being a refreshing alternative to large corporate chains. They focus on delivering exceptional quality without cutting corners and foster a positive, vibrant culture where hard work is rewarded with growth and camaraderie. The company has been trusted across Southeastern Pennsylvania since 1948 and is looking for individuals who want more than just a job, but a fulfilling career with opportunities for growth.

Requirements

At least one year of experience as a Lead Residential HVAC Service Technician.
Must be able to pass a drug and background test.
Must have an insurable driver's record.

Nice To Haves

Driven to grow
Eager to learn
Ready to make an impact

Responsibilities

Deliver top-notch customer service by communicating clearly and professionally, ensuring customers make informed decisions about their home comfort systems.
Recognize and recommend additional services, including system upgrades, maintenance agreements, and new installations, to enhance customer satisfaction and loyalty.
Coordinate seamlessly with Dispatch and the Service Manager to maintain an efficient daily schedule.
Keep your company vehicle clean, organized, and fully stocked to ensure preparedness on every job.
Maintain accurate and timely completion of all paperwork, including service records, dispatch notes, and invoices.
Uphold a polished, professional appearance at all times to represent the company's commitment to quality.
Participate in ongoing training to develop your skills and stay up-to-date with industry standards.
Acquire and maintain necessary certifications, with support available.