HVAC Service Technician

Rodenhiser Home Services Inc•Holliston, MA
•$60,000 - $125,000•Onsite

About The Position

Rodenhiser Home Services Inc. is hiring an HVAC Service Technician to diagnose and repair residential heating and cooling systems and help customers make informed decisions about products and services. The role involves completing service calls in the technician’s area of expertise, troubleshooting system problems, explaining maintenance plans and financing options, and identifying replacement opportunities for aging or underperforming equipment. Technicians also make follow-up calls, mentor apprentices, and maintain a clean job site and well-inventoried truck. Rodenhiser describes its in-house training as hands-on and says technicians work with state-of-the-art equipment. Its scheduling is designed to provide sufficient time to evaluate and repair problems, and technicians can rely on a network of experienced colleagues. Some field positions may be eligible for flexible hours. The company presents the role as an opportunity for growth in a family-owned business with a supportive team and a path to advancement. The expected base salary range is $60,000–$125,000, with possible bonuses, commissions, or other variable compensation depending on the position. Compensation is determined through a structured review of experience, education, certifications, licenses, and other relevant factors.

Requirements

  • Hold a current EPA universal certificate.
  • Have a valid driver’s license and a clean driving record.
  • Hold at least one state license or certification.
  • Demonstrate proficiency in all Junior Service Technician abilities.
  • Be competent in using tools and resources related to basic service calls.
  • Know HVAC/plumbing and gas codes, as well as proper electrical and HVAC safety standards.

Responsibilities

  • Complete residential HVAC service calls within the technician’s area of expertise.
  • Diagnose and repair heating and cooling systems.
  • Build customer rapport and explain products and services to support informed decisions.
  • Ask lifestyle questions to troubleshoot system malfunctions.
  • Help customers choose financing options and maintenance plans.
  • Complete follow-up calls to assist the HVAC Service and Install departments.
  • Train and mentor HVAC apprentices to support accurate repairs and installations.
  • Explain replacement opportunities for aging, inefficient, or underperforming systems.
  • Maintain a clean, organized job site and a well-inventoried truck.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid vacation
  • Paid holidays
  • Parental leave
  • 401(k) match
  • Tuition reimbursement
  • Career development
  • Product discounts
  • Potential bonuses, commissions, or other variable compensation depending on position
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