Residential HVAC Service Technician

Clarion Home Services Grp.•Omaha, NE

22d•$25 - $32•Onsite

About The Position

Burton Plumbing, a brand of Clarion Home Services Group, is hiring an experienced Residential HVAC Service Technician for its residential team in Omaha, Nebraska, and the surrounding area. This is a full-time, on-site and field-based role with daily travel to residential and commercial job sites throughout the local branch’s service region. The schedule is Monday through Friday, with daily hours varying according to business demands. It is a variable full-time position of up to 40 hours per week, with weekly hours fluctuating based on seasonal needs and project volume. Occasional overtime, evening, or weekend work may be required. The technician diagnoses, repairs, installs, and starts up residential and light commercial HVAC systems, including multi-zone equipment. The role also involves advising customers, identifying sales opportunities, preparing quotes for system enhancements, and helping customers compare the long-term value of high-efficiency equipment with continued repairs. The technician coordinates with dispatch, management, parts and installation teams, other trades, contractors, customers, and vendors, and maintains a clean, stocked company truck. The company describes a people-first culture focused on safety, professional development, and career growth. Compensation is $25–$32 per hour, with overtime eligibility and performance-based incentive bonuses. The hourly, non-exempt role is paid biweekly.

Requirements

At least 1 year of HVAC troubleshooting, repair, and service experience.
EPA Universal or Type 2 Certification.
Valid driver’s license and an insurable driving record.
Own basic tools, gauges, and meters.
High integrity and a strong desire for continuous improvement.
Ability to pass a drug screen and background check.
Ability to frequently climb ladders, access tight spaces such as attics and crawlspaces, and stand or kneel for extended periods.
Comfort working in non-climate-controlled environments and outdoors in all weather conditions.
Ability to lift, carry, and maneuver up to 50 pounds independently and heavier equipment with assistance.

Responsibilities

Diagnose, repair, and install residential and light commercial HVAC systems, including multi-zone equipment.
Perform system startups for residential and light commercial HVAC systems.
Educate customers about their systems, set clear expectations, and provide high-quality service.
Pursue individual revenue goals by identifying sales opportunities, providing accurate quotes for enhancements, and meeting performance benchmarks.
Advise customers on the long-term value of high-efficiency equipment compared with ongoing repairs.
Communicate with dispatch, the manager, parts teams, and installation teams.
Coordinate with other service trades, contractors, customers, and vendors as needed.
Maintain a clean, stocked company truck and coordinate with parts teams.
Participate in morning meetings, trade shows, and retreats.
Travel daily to job sites throughout the local branch’s service region.

Benefits

Medical, dental, and vision plans, with coverage beginning on the first of the month following hire.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
401(k) plan with eligibility after two full months of employment, immediate vesting, and a company match of 100% on the first 3% contributed and 50% on the next 2%.
Regional growth and advancement opportunities.
Professional development and training through the Interplay Learning Management System.
Company-paid short-term disability, long-term disability, and basic life insurance for the employee and qualifying spouse and children.
Paid time off, six paid holidays, and up to three floating holidays.
Tuition reimbursement and professional development assistance.
Employee Assistance Program (EAP).
Regular team events and community engagement opportunities.
Safety programs, modern equipment, and continuous field monitoring.
Overtime eligibility and performance-based incentive bonuses.