HVAC Service Technician

Mario Purchaser LLC•East Hanover, NJ

35d•$30 - $45•Onsite

About The Position

Russo Bros. & Co. is looking for experienced Residential HVAC Service Technicians to join our growing team in East Hanover, NJ. If you are an experienced HVAC professional who takes pride in your work, enjoys solving problems, and knows how to provide an exceptional customer experience, we want to talk with you. We offer competitive hourly pay of $30–$45/hour based on experience, plus the opportunity to earn weekly bonuses. We are currently hiring for both Tuesday–Saturday and Sunday–Thursday schedules—giving you the opportunity to build a schedule that provides weekdays off while still maintaining a consistent five-day workweek.

Requirements

Minimum 2 years of residential HVAC service and/or installation experience required.
Strong knowledge of residential HVAC systems and the different phases of HVAC service and installation.
Ability to independently troubleshoot and diagnose HVAC equipment.
Ability to explain technical issues and available solutions clearly to homeowners.
Strong customer service and communication skills.
Ability to perform thorough HVAC inspections and make appropriate recommendations based on findings.
Ability to accurately complete service documentation and follow company reporting standards.
Commitment to following safety procedures and established processes.
Valid driver's license with a clean driving record.
High school diploma or equivalent required.

Nice To Haves

Experience with ServiceTitan is preferred.
Additional plumbing or electrical trade experience is a plus.

Responsibilities

Diagnose, troubleshoot, service, and repair residential HVAC systems.
Perform thorough and accurate HVAC inspections and clearly communicate findings, repair options, and recommendations to homeowners.
Deliver an exceptional customer experience while resolving technical issues efficiently and professionally.
Maintain regular communication with Dispatch, your manager, Parts, and Installation teams.
Complete service documentation, invoices, and required reporting accurately and on time.
Maintain an organized, clean, and properly stocked company vehicle.
Follow all company safety procedures and industry best practices while working in the field.
Participate in ongoing technical and professional training.
Obtain and maintain required certifications; we can assist with additional certifications as needed.
Participate in the on-call rotation as required.
Maintain a clean and professional appearance.
Perform other duties as assigned.