HVAC Service Technician

Lennox International • Columbia, SC

15d

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting installation, maintenance, and service of heating, ventilating, and air conditioning systems for commercial customers. The role includes preventive maintenance, routine repairs, calibration, and troubleshooting of commercial rooftop HVAC units, often working independently and as part of a team. Technicians handle basic, non-complex products and problems and refer more complex issues to higher-level technicians. They advise their manager about inspections and corrective actions, share information and workload with teammates, and prioritize customer satisfaction and safe work practices. The role may require local travel, overtime, occasional weekend and night work, and relocation to another part of the country after training is completed.

This is an hourly, non-exempt role with a stated annual salary range of $35,000–$70,000. Pay may vary based on geography or market, tenure, performance, skills, education, experience, and other qualifications. Employees are not eligible for a bonus but earn overtime for hours worked beyond 40 per week, or as otherwise required by state law. The company provides a vehicle, phone, personal protective equipment, uniforms, and ongoing training and development. Subject to applicable eligibility requirements, benefits include tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; a 401(k) retirement plan; short-term disability insurance; life and long-term disability insurance; eight weeks of paid birthing leave; two weeks of paid bonding leave; and, depending on hire date, up to 10 days of paid time off and 10 paid holidays.

Requirements

• High school diploma or GED equivalent.
• At least 1 year of experience in a mechanical support role.
• Valid driver's license and acceptable driving record.
• Technical aptitude to perform equipment maintenance, service, and troubleshooting.
• Excellent customer service skills.
• Good electrical and mechanical diagnostic skills.
• Ability to work independently and self-schedule.
• Self-motivation to complete assigned tasks within time constraints and work with minimal supervision.
• Ability to complete repairs and required paperwork.
• Ability to climb ladders and work at heights, including getting tools and equipment onto rooftops using fixed or extension ladders.
• Ability to load and unload tools and equipment from a work van.
• Ability to lift occasionally up to 75 pounds and lift occasionally to shoulder and overhead up to 25 pounds.
• Ability to push or pull a wheeled cart weighing up to 150 pounds.
• Ability to extend reach overhead in a repetitive motion.
• Ability to perform manual tandem lifting of loads up to 125 pounds.
• Flexibility to work overtime and weekends as required, and availability for occasional weekend and night work.
• Willingness to relocate to another part of the country after training is completed; local travel may be required.

Nice To Haves

• HVAC trade school graduate, preferably with a 3.5 GPA and excellent attendance.
• Some hands-on HVAC experience.
• EPA Certification Type I and Type II or Universal.
• NATE certification.

Responsibilities

• Perform on-site preventive maintenance, routine repairs, and calibration after installation.
• Use experience and technical skills in preventive maintenance and system operations to determine service requirements.
• Handle basic, non-complex products and problems, referring more complex issues to higher-level technicians.
• Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
• Work in a team-based environment to share information and workload while ensuring customer satisfaction.
• Work safely and ensure safety measures are followed at all times.
• Install, repair, and perform preventive maintenance on commercial rooftop HVAC units.
• Complete repairs and required paperwork.
• Perform other duties as assigned.

Benefits

• Company-paid vacation, personal days, and holidays.
• Company vehicle, phone, personal protective equipment, and uniforms provided.
• Ongoing training and development.
• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan with matching contributions mentioned in the posting.
• Short-term disability insurance.
• Life and long-term disability insurance.
• Eight weeks of paid birthing leave.
• Two weeks of paid bonding leave.
• Up to 10 days of paid time off, depending on hire date and eligibility.
• Up to 10 paid holidays, depending on hire date and eligibility.
• Pet insurance.
• Perks and discounts and free subscriptions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED